Company profile

Iceland ProTravel, with offices in seven countries, is the leading DMC agent and tour operator in Europe specialising in Iceland. The Iceland office offers tailor made programs for incentives, congresses, meetings, events, product launch, special interest groups and luxury travel. We have experienced staff in Iceland, UK, Sweden, Denmark, Germany, Switzerland and Norway, that has the dedication to provide the service you need.

About us

Iceland ProTravel has over 20 years’ experience in the MICE market. Snowmobiling, quad biking, helicopter riding, bathing in the Blue Lagoon, driving across endless glaciers in Super Jeeps and golfing under the midnight sun is not only a dream. The team at Iceland ProTravel will make your dreams come true with tailor made programs, where the only obstacle is the imagination.

video

Watch a video about Iceland's south

Our team

  • Gudmundur Kjartansson

    Gudmundur Kjartansson

    CEO / Chief Executive Officer

  • Ann-Cathrin Bröcker

    Ann-Cathrin Bröcker

    COO / Chief Operating Officer

  • Matthias Kjartansson

    Matthias Kjartansson

    Office Manager

  • Stian Andre Hansen

    Stian Andre Hansen

    Marketing Consultant

  • Viktor Svan Sigurdarson

    Viktor Svan Sigurdarson

    Sales representative

  • Hanna Rós Henze

    Hanna Rós Henze

    Sales representative

Our Offices:

10 reasons to travel with us

  • 01

    The legal aspects

    If you book with Iceland ProTravel, you are making a reservation with a company registered in seven countries one of which might be your own country where the laws and regulations of that country apply.  In case of any problems, it is of course much easier to follow through with your case instead of contacting companies abroad where perhaps other laws and regulations apply.

  • 02

    Our team and excellent knowhow

    The Iceland ProTravel office in Iceland is staffed with Icelanders only and they have excellent knowledge about Iceland and a vast experience in selling this unique destination.  By booking with us you can be sure you are getting the best quality and value for your money.

  • 03

    The products

    Over the years we have been selecting a good mixture of services and products in Iceland for a reasonable and fair price/quality ratio.  We do check out personally all the services we are selling, in order to make sure that our clients are getting the right and fair services they are paying for.  We don’t sell only fixed packages, we can also tailor make your individual trip. Read through our DMC programs and let us know what you need!

  • 04

    We inform you closely about the products

    On our webpage and in our brochures you will find good and informative information about the products we are selling.  If you want to have more information about certain services, please contact us for more details.

  • 05

    Guarantee funds - we secure your money

    Iceland ProTravel has the obligatory local money guarantee insurance (ATOL, Reisepreis-Sicherungsschein, Rejsegarantifonde, Kammerkolligiet, etc) which secures your money in case we or any of our service providers in Iceland go bankrupt.  Please note that when you book individual services directly in Iceland on the web, you have no guarantee in case of bankruptcy.

  • 06

    Prices

    Iceland ProTravel is one of the leading tour operators selling trips to Iceland with offices in 7 countries.  Due to the volume of services we buy in Iceland, we can guarantee our customers the best value available for their money i.e. more quantity means better prices.  We don’t necessarily always want to offer the cheapest prices on the market, but we will definitely offer the best price/value products available.  Our prices are very competitive to what you find on the web for the same quality.

  • 07

    We speak your language and we are in your country

    In all of our offices you will find a person who speaks your language, and therefore you avoid all misunderstanding and problems. You can call us, write us and visit us in our offices or on several public travel fairs in your country.

  • 08

    Payments terms and flexibility

    Our payment terms are the same that generally apply in your country. We don’t expect you to pay the full amount when you book the services, which is the case by online bookings. We are very flexible and do not charge high fees for changing individual items. Our refund policy for services you could not use or for some other reasons you were not able to attend is very flexible.

  • 09

    Travel documents

    Iceland is not a cheap destination and we don’t want to sell it as such. Our clients pay a fair price for the products we are selling and therefore they have the right to receive good and valuable travel documents. We put great emphasis on sending you quality travel documents which you can use to prepare your trip to Iceland and use while travelling there.

  • 10

    Our own Iceland ProTravel Service Office in Iceland

    Iceland ProTravel is the only tour operator abroad which is running a full year service office in Iceland. We offer a meet and great service and a 24/7 emergency telephone in case you need any help or if you have any questions during your journey to Iceland. This office also sells a variety of local excursions and you are of course welcome to visit our Reykjavik based office.